Officially piloting the evaluation and scoring of administrative procedure reform work
Reducing and simplifying administrative procedures related to people and businesses is one of the 2 groups of indicators that will be evaluated and scored.
Secretary of the Party Central Committee, Deputy Prime Minister Pham Thi Thanh Tra has just signed Decision No. 2085/QD-TTg dated November 2, approving the Project on piloting the evaluation and scoring of administrative procedure reform (TTHC) of ministries, ministerial-level agencies, and localities (Project).
The project strives for 100% of the indicators for evaluating and scoring administrative procedure reform to be digitized, implemented, monitored, evaluated, and supervised on the electronic environment. At least 80% of data for evaluation and scoring is automatically collected on the basis of connecting, sharing, and synchronizing data with national databases, specialized databases, national Public Service Portals, information systems for resolving administrative procedures and other platforms and information systems.
The scope of assessment includes: Reducing and simplifying administrative procedures related to people and businesses; quality of service to people and businesses in implementing administrative procedures and public services.
Evaluation method: The evaluation is based on real-time data in the development, promulgation and organization of administrative procedures and business conditions.
2 groups of evaluation and scoring indicators include:
1. Cutting and simplifying administrative procedures related to people and businesses
a) Quality control of administrative procedure regulations, business conditions in projects, draft legal documents.
b) Results and quality of reviewing and implementing plans to reduce and simplify administrative procedures and business conditions in legal documents currently in force.
c) Satisfaction with the results of reducing, decentralizing, and simplifying administrative procedures.
2. Quality of service for people and businesses in performing administrative procedures and public services
a) Publicity and transparency in the implementation of administrative procedures: Publicizing and disclosing administrative procedure information; publicity and transparency in the implementation of administrative procedures.
b) Results and quality of administrative procedure resolution: Results of administrative procedure resolution; quality of administrative procedure resolution.
c) Digitizing and reusing data to serve administrative procedure resolution: Providing online public services; digitizing dossiers; reusing data.
d) Satisfaction level in implementing administrative procedures.
The evaluation criteria of each component index group and detailed scores of the indices are specified in detail in the Appendix attached to this Decision.
The decision stipulates that the synthesis of results, evaluation, and scoring of administrative procedure reform of ministries, ministerial-level agencies, and localities is carried out on the basis of synthesizing the scores of groups of indicators achieved by ministries, ministerial-level agencies, and localities.
The evaluation results are identified and classified for each ministry, ministerial-level agency, and People's Committee at all levels according to 5 levels: Excellent; Good; Fair; Average and weak.
The evaluation and scoring of agencies and units directly under ministries, ministerial-level agencies, and provincial and city People's Committees according to the criteria of the Project serves the direction and administration of administrative procedure reform of ministries, ministerial-level agencies, and localities.
This decision takes effect from November 2, 2020.
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