5 things inspectors are not allowed to do when resolving complaints and denunciations

Legal Consulting Department of Lao Dong Newspaper answers:

Clause 3, Article 13, Circular 06/2026/TT-TTCP stipulates the code of conduct in the inspection sector (effective from October 15, 2026), stipulating that in performing the task of resolving complaints and denunciations, cadres, civil servants, and public employees are not allowed to perform the following acts:

a) Causing difficulties, troubles, harassment or intentionally prolonging the time to resolve cases contrary to the provisions of law; threatening, retaliating, and retaliating against complainants and denouncers;

b) Refusing to perform tasks, evading responsibility or resolving cases contrary to the provisions of law;

c) Deliberately omitting violations or advising and proposing solutions contrary to documents, evidence or legal regulations;

d) Illegally disclosing information, documents, and the identity of the whistleblower or person protected by law;

e) Illegally intervening or allowing other organizations and individuals to illegally influence the settlement of complaints and denunciations.

Thus, from October 15, 2026, when resolving complaints and denunciations, inspection officials and civil servants are not allowed to do the above-mentioned things.

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