Hai Phong announces the 2025 Administrative Reform Index of units

The People's Committee of Hai Phong City has just approved and announced the Administrative Reform Index (ARIC) and the satisfaction Index for administrative services in 2025 of Departments, branches, and sectors; People's Committees of communes, wards, and special zones. At the same time, the results of the assessment and classification of the level of implementation of administrative reform tasks of heads of agencies, units and localities in the city were announced.

According to the announced results, for the Department, Department and Sector sector, the Hai Phong City Inspectorate ranked first in the 2025 CCHC Index with 94.71 points. The City People's Committee Office ranked second with 94.4 points; the Department of Finance ranked third with 92.99 points; The lowest unit was the Economic Zone Management Board with 88.99 points.

For the ward block, Hong Bang ward ranked first with 95.8 points; Hai An ward ranked second with 95.77 points; Hong An ward ranked third with 95.57 points; The ward with the lowest score, standing 45th, is Bac An Phu ward People's Committee with 76.26 points.

For the commune, special zone, and special zone of Cat Hai, it ranked first with 94.15 points; Quyet Thang commune ranked second with 93.4 points; An Lao commune ranked third with 92.94 points; The commune with the lowest score, standing 68th, is Vinh Am People's Committee commune with 73.37 points.

Regarding the results of measuring the level of satisfaction of people and organizations with administrative services, the Department of Industry and Trade is the unit with the highest satisfaction rate in the department, agency, and branch sector, reaching 96.86%. For the ward block, Hong Bang ward is the leading unit with a satisfaction rate of 98.30%. For the commune and special zone block, Khuc Thua Du commune leads with a satisfaction rate of 97.98%.

The City People's Committee requests the Departments, branches, sectors and People's Committees of communes, wards and special zones to base on the results of the CCHC Index and the satisfactory Index in 2025, organize a review, analysis and specific assessment of each component criterion, clearly identify the shortcomings and limitations; at the same time, synchronously deploy solutions to improve the effectiveness of administrative reform, improve the quality of service for people and organizations in 2026 and the following years.

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