Hoa Khanh Ward Trade Union, Da Nang introduces digital transformation ecosystem

Connecting Trade Unions with union members and workers on digital platforms

News from Hoa Khanh Ward Trade Union, Da Nang city on August 9th said: Hoa Khanh Ward People's Committee organized the "Hoa Khanh Digital Summer 2026" Festival with many technology experience activities, attracting a large number of officials, union members, workers and people to participate.

Here, the Hoa Khanh Ward Trade Union introduced the Trade Union Digital Transformation Ecosystem with many solutions being built and implemented, aiming to innovate operating methods, strengthen connections and improve the quality of service for union members and workers.

In which, Zalo Mini App "Digital Trade Union - Digital Union Member" is identified as a platform connecting digital transformation applications that Hoa Khanh Ward Trade Union has, is and will deploy.

Through a unified platform, union members and workers can conveniently access the utilities, information and digital services of the Trade Union, limiting the need to use many different channels.

According to the orientation, when widely implemented, "Digital Trade Union - Digital Union Members" will become one of the direct interaction channels between Trade Unions and union members, workers and businesses; thereby helping Trade Unions proactively listen to and receive opinions, reflections, recommendations and issues arising from the grassroots level.

Along with the connection platform, AI Chatbot - "Digital Assistant" is introduced as a tool to support union members, workers and businesses to look up information, learn about policies, laws and regulations related to Trade Union activities.

Hoa Khanh Ward Trade Union orients to gradually build a support channel capable of receiving and answering questions 24/7, helping users search for information and receive feedback even outside of administrative working hours.

Digitalization of event and conference management

Another notable content introduced at the booth is the Ward Trade Union Event Management System. This is a model built to digitize the organization and management process of events, conferences, and Trade Union activity programs.

Through the system, stages from registration, participation confirmation, list management, attendee tracking to data compilation are carried out on a digital platform, contributing to reducing manual operations and improving management efficiency.

The model aims to manage events and conferences in a public and transparent manner, ensuring that information about participants, quantity, registration process and organizational results are managed uniformly and clearly. At the same time, the data formed during the organization process will be the basis for management, evaluation and reporting of the Ward Trade Union.

Mr. Tra Thanh Quang - Chairman of Hoa Khanh Ward Trade Union said: the introduction of the Digital Transformation Ecosystem at the "Hoa Khanh Digital Summer 2026" Festival is an opportunity for Hoa Khanh Ward Trade Union to introduce the initial results in applying technology to Trade Union activities, and at the same time receive feedback to continue to improve products.

Hoa Khanh Ward Trade Union determines that digital transformation is not simply bringing technology into work, but more importantly, changing operating methods to better serve union members and workers.

From the "Digital Trade Union - Digital Union Members" platform, applications will gradually be connected into a unified ecosystem, forming interactive channels for Trade Unions to listen to union members, receive and respond to opinions, answer questions 24/7, and at the same time improve publicity and transparency in management and organization of activities.

This is a step of Hoa Khanh Ward Trade Union in building the "Digital Trade Union" model, towards a modern, transparent, close to union members and serving union members and workers more and more effectively.

See the original here