Human resource management and 5 roles in the digital age
According to Anphabe Company, in the digital era, there are 5 roles of human resource governance (HR) that help this field change strongly.
Anphabe Company believes that human resource governance (HR) is no longer simply administrative operations or only human management based on soft skills (EQ, communication skills, persuasion). HR today is expected to become a true strategic partner, contributing to the sustainable development of the business.
In the digital age, the focus in the role of HR is gradually shifting:
From administrative management to human resource strategy partner:
HR no longer only takes care of paperwork (processors, salary calculation) but also becomes a companion, consulting for leaders on important personnel decisions (organization restructuring, human resource planning), associated with business goals (revenue growth, market expansion).
From human resource management to employee experience design:
Instead of just managing (discipline, reward), HR focuses on creating a positive working environment, attracting and retaining talent through meaningful experiences for employees and candidates (friendly recruitment process, attractive training program, open corporate culture).
From human resource operators to digital transformation promoters:
HR not only manages documents and records (working contracts, employee records) but becomes a pioneer in applying technology, digitizing processes to increase efficiency and create new values (HRM system, online learning platform (e-learning), human resource data analysis tool). In addition, HR is also expected to have the ability to consult and deploy AI tools suitable for the operations of departments.
From performance assessment to architectural capacity development:
HR not only measures performance (KPI) but also proactively builds a development roadmap, improves team capacity, meets the increasingly high requirements of the market (digital skills training program, personalized career development roadmap, learning management system).
From human resource leaders to cultural change creators:
HR plays an important role in building a flexible corporate culture, ready to adapt to rapid changes in the business environment (culture of learning, culture of innovation, culture of diversity and integration).
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