Employees and the journey of experience at work
An employee's journey of experience is a series of interactions, emotions and events that an individual experiences throughout their time working at an organization.
According to Anphabe Company, employees' journey of experience starts from initial impressions when learning about the company and ends when deciding to leave. Each stage in this journey plays an important role in building employee cohesion and loyalty.
Recruitment
Learn about the company and scope of work: Potential employees begin to learn about the company through communication channels, websites, social networks, and reviews of former employees. They are interested in company culture, core values, ongoing projects, and career development opportunities.
Explore opportunities and apply for jobs: When they feel interested, candidates will look for suitable positions and apply for jobs. This process includes completing the application, taking the interview, and going through aptitude tests if any.
Integration
Join the company: After being selected, new employees officially become part of the organization. They will participate in orientation programs, get acquainted with the working environment, colleagues and work processes.
Starting to integrate into the work environment: This stage is very important for new employees to feel welcomed and integrated. Being assigned a mentor or guide will help them quickly adapt to the new job.
Career development
Learn skills and develop: The company needs to provide training and development programs to help employees improve their knowledge and skills. This not only helps them complete their current jobs well but also opens up career development opportunities in the future.
Receive feedback and be trained: Receiving regular and timely feedback from superiors and colleagues will help employees identify strengths, weaknesses and things that need improvement.
At the same time, develop milestones in personal life: The company should create conditions for employees to balance work and life. Flexibility in working hours, supporting important events in personal life will help employees feel cared for and appreciated.
Keeping talent
Being recognized and rewarded for achievements: Timely recognition and reward will help employees feel appreciated and motivated to work.
Increase experience in organization: The opportunity to rotate jobs, positions, departments will help employees expand their knowledge, skills and increase flexibility.
Leave
Retirement/dismissal: When employees decide to leave the company, organizing a farewell meeting and collecting feedback will help the company better understand why they leave and improve the experience of other employees.
Consider further opportunities outside the company: The company should support employees in finding new opportunities that are more suitable for their career development. Maintaining good relationships with former employees can bring unexpected benefits in the future.
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